HighPass Tours CRM
The CRM built specifically for tour and travel businesses.
HighPass Tours CRM is a lightweight, standalone CRM built specifically for tour operators and travel agencies to manage customer tour requests — running independently from WordPress so it adds zero load to your main site.
Dashboard at a glance
See total requests, pending, replied, and resolved/booked counts the moment you log in, plus the last 10 requests so you always know what needs a reply first.
Two-way Gmail sync
Customer emails sent to your Gmail automatically appear in the CRM, and customers can reply directly to your Gmail — no separate inbox to check. Manual one-click sync is available anytime, plus an automatic cron-based sync for hands-off updates. Emails are matched to customers by address automatically.
Customers & requests
A full customer directory with search by name, email, or tour, showing each customer's request history and highlighting anyone with a pending reply. Every request can be filtered by status and opened to see the full conversation thread — customer messages and admin replies in one place.
Status workflow built for tour sales
Every request moves through a simple pipeline: Pending → Replied → Resolved → Booked, so you can track exactly which leads are still open and which have converted.
Fast by design
Plain PHP, no framework, connects directly to your existing WordPress database (reads wp_posts / wp_postmeta) with zero core modifications and no impact on your main site's performance — the entire CRM is roughly 50KB of CSS/JS.
Includes an email log of everything sent, and a settings page for company details and email configuration.